Contact

Do you have general questions about the organisation, our locations or would you like to make a specific inquiry about the Masterflex Group? Or are you looking for a special contact person for a specific department? We have some suggestions for you to choose from.

General Contact
Investor Relations
International
Press
Jobs & Career

You have a question for us?

If you would like to call us, our head office will be happy to put you in touch with the appropriate contact person for your request.

Phone: +49 209 97077 0

Alternatively you can use our contact form for general inquiries.

To the Contact Form

Iris Küpper
Secretary of the Board

Tel.:
+49 209 97077 12

Fax:
+49 209 97077 20

E-Mail to IR

Further options

Registration IR-Newsticker

Annual report sent to you

International locations

You can find contacts to each of our locations worldwide in our list overview.

From France to the Czech Republic and Singapore - you will find a local contact person in the short profile of each location.

To the Location Overview

Investor Relations

Heike Friedrichsen
Group Marketing Referentin

Phone:
+49 40 853212 17

Press Inquiry

Further options

Latest News

Download Center

Jobs & Career

Christina Neubauer
Head of Human Resources

Tel.:
+49 209 97077 13

Fax:
+49 209 97077 20

Write an E-Mail

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Our Brands

Today, the Masterflex Group operates worldwide with six corporate brands. Each brand stands for highly specialized and sophisticated hose and connection solutions.

Learn more

Masterflex

Masterflex develops and produces extruded spiral hoses, clip-on hoses and foil hoses as well as matching connection elements.

Go to Masterflex website

Masterduct

Masterduct offers spiral hoses in different variants in North and South America. A further speciality are noise-reducing air conditioning and ventilation hoses.

Go to Masterduct website

Matzen & Timm

Matzen & Timm manufactures special hoses, bellows and molded parts from high-quality synthetic rubber materials - by hand and mainly for the aviation industry.

Go to Matzen & Timm website

Novoplast Schlauchtechnik

Novoplast Schlauchtechnik offers hoses, profiles as well as 2D-/3D-moulded hoses made of thermoplastics. The diameters range from 0.1 to 50 millimetres.

Go to Novoplast Schlauchtechnik website

Fleima-Plastic

Fleima-Plastic stands for high-quality injection moulding technology. In addition to parts for standard medical applications, moulded parts and components are designed according to individual customer requirements.

Go to Fleima-Plastic website

APT

APT is the specialist for smooth and heat-shrinkable tubing and profiles made of fluoropolymers. The components are particularly suitable for laboratory and process engineering, painting technology or household appliances.

Go to APT website

Agriculture
Automotive
Construction, Mining and Earth-moving
Chemicals
Municipal Disposal and Cleaning Technology
Fluid Technology
Industry
Plastics
Paint Technology
Food and Beverage
HVAC - Heating, Ventilation and Air-Conditioning
Aerospace
Mechanical Engineering
Medical Technology
Robotics and Automation
Bulk Solids
Transport

Example of the agricultural industry sector in which the Masterflex Group is active.

Agriculture

We are a long-standing partner of the agricultural industry. Whether in the spreading of seeds, the transport of grain, in animal feeding or in agricultural machinery: Due to the (often seasonal) use under permanent load, particularly high demands are placed on hoses and connection solutions. Especially our PU spiral hoses score here because of their high abrasion resistance - and thus longer durability than PVC hoses.

Automotive

The automotive industry is one of the most demanding markets with high quality standards worldwide. Our products and connection solutions are used wherever cars are built, repaired or serviced. Our customers include suppliers to the automotive industry as well as companies from the motor sports sector. Our flexible connections are used, for example, in turbocharger systems, lumbar supports or testing equipment.

Example of the construction, stone and earth industry in which the Masterflex Group is active.

Construction, Mining and Earth-moving

Our hoses and connection solutions are used to transport raw materials such as clay, limestone and gypsum, gravel, sand, but also mineral raw materials and building materials resulting from refinement. We offer a wide range of solutions for companies that build machines, plants and equipment for the basic industry, but also for manufacturers of construction machinery and construction vehicles: from heavy PU hoses for highly abrasive media to high-temperature hoses and corrugated hoses made of fluoropolymers.

Example of the chemical industry sector in which the Masterflex Group is active

Chemicals

In the chemical, pharmaceutical or cosmetics industry, reactive gases and vapours are often produced, which pose a great challenge to hoses. For such extreme requirements, we offer an almost unlimited selection of hoses and connection systems. Our customers include companies that produce and process chemicals, companies that build machinery, equipment and plant for the chemical industry, as well as companies in the pharmaceutical and cosmetics sectors.

Municipal Disposal and Cleaning Technology

Whether municipal technology, leaf vacuum cleaners, grass mowers or cleaning systems: our hoses and connection solutions are used by companies that build cleaning technology systems and equipment, as well as by companies that use suction or blowing technology or take on (asbestos) disposal and industrial cleaning tasks. We also offer industry-specific solutions for use in sweepers and suction vehicles.

Example of the fluid power industry in which the Masterflex Group is active.

Fluid Technology

Our hoses and connection systems are designed for reliability and high performance. Our robust PU hoses are particularly suitable for the special requirements in fluid technology. They are used by mechanical and plant engineers who apply fluid technology, e.g. in hydraulics (transmission of energy by hydraulic fluid) or in pneumatics (transmission by compressed air).

Industry

The requirement to convey or extract solid, liquid or gaseous substances arises for many companies in the industrial environment. Our precisely fitting hoses and connection solutions are used in numerous industries: in the processing of wood, metal, textiles or paper as well as in the production of electronic assemblies, in the production of machines for the wood, metal, textile or paper industry or in recycling.

Plastics

The processing of plastics is a multi-layered process, at the end of which there are finished moulded parts, semi-finished products, fibres or films. During processing, granules or powder are usually transported and distributed over long distances. Companies that build machines for the plastics industry or process plastics can rely on our products and solutions.

Example of the paint industry sector in which the Masterflex Group is active.

Paint Technology

In the painting industry, entire painting lines are equipped with our hoses and connection solutions for paint supply - even in explosion-proof plants. Companies that build plants and equipment for painting and paint spraying technology particularly appreciate the high quality and chemical resistance of our optionally or combined antistatic, electrically conductive tubes, which are also available in high-voltage-resistant versions.

Example picture for the food industry in which the Masterflex Group is active.

Food and Beverage

In the food industry, hosesand tubes are used for the transport and conduction of a large number of liquid or solid media. Only hoses that comply with strict regulations and guidelines are allowed to transport coffee, sugar or even powdered milk from A to B. Companies that build machines and plants for the food industry or process food rely on our certified tubes, hoses and connection solutions suitable for use with food.

Example of the hvac technology sector in which the Masterflex Group is active.

HVAC - Heating, Ventilation and Air-Conditioning

For many years, craftsmen's workshops that install and maintain air conditioning and (exhaust) ventilation technology, as well as companies that build machines, equipment and systems that extract or move air have relied on our flexible solutions. Our hoses are also used in engine test benches for the extraction of gases, vapours and dusts that are hazardous to health.

Aerospace

Due to our experienced handling of the most diverse qualification requirements as well as our high level of development competence, we are one of the most important suppliers to the aviation industry: almost every Airbus aircraft contains hoses from us. But our products and connection solutions are not only used in the air, but also on the ground, e.g. when aircraft on the ground are supplied with electricity or the contents of vacuum toilets are vacuumed.

Mechanical Engineering

Anyone who thinks a hose is a trivial C product is mistaken. For many decades, our hoses and connection solutions have ensured essential functions in important machines and systems. We are the first hose manufacturer ever to also offer digital hose systems with integrated lifecycle tracking functions (AMPIUS®) that can be read out via an app.

Medical Technology

Medical technology would be unthinkable without plastics. At the same time, medical technology is one of the most heavily regulated industries of all. Our extruded medical tubes manufactured in clean rooms, as well as the corresponding injection molded parts and connectors for standard medical applications, make an important contribution to safe and efficient medical care.

Robotics and Automation

With our products and connection solutions we respond to the new requirements in robotics and automation technology. We thus ensure maximum productivity in modern manufacturing and an efficient flow of materials. Industrial or cleaning robots, for example, not only receive reliable energy through our tubes, but also receive the necessary cable protection.

Example of the bulk materials industry in which the Masterflex Group is active.

Bulk Solids

If sand, gravel, shards, stones, cement, concrete, gypsum, powder, grain or granulate are transported or vacuumed, a robust hose with an absolutely smooth inner wall and a suitable connection part is welcome. Thanks to these characteristics in combination with long service life, the two "patented" PU hoses Master-PUR-Inline and Master-PUR-Performance are among the absolute customer favourites for the bulk material industry.

Transport

We secure mobility systems: Our products and connection solutions can be found in trucks, rail vehicles, buses, ships and aircraft. Our hoses are not only installed in numerous vehicles and aircraft, but are also used wherever transport and commercial vehicles and aircraft are repaired or maintained.

Our Brands

Application Areas

Everything Pays Together

We are aware that we do not operate in a vacuum, but are evaluated according to our contribution to social development and our responsibility to the relevant stakeholders.

Responsibility is More Than an Obligation

Acting responsibly and at the same time creating added value for the Company and for society - this is the central guiding principle of the Masterflex Group.

Our business is characterized by an increasingly complex environment. Digitization in particular is challenging us and at the same time opening up new business opportunities. We are well prepared for these changed conditions. We are placing our customers and their needs at the center of our activities and are expanding our range of digitally available products and services.

We activate diversity in our company by actively supporting our employees, creating scope for combining work and family life and protecting their health. This potential is a valuable foundation for our success.

For us, environmental protection is part of our social responsibility. We are working on further strengthening the efficiency of resources by expanding the recycling management system and using resources such as water or energy as sparingly as possible.

As a responsible company, we want to make concrete contributions to solving social problems. For this reason, we are committed to projects, organizations and the local people in many areas.

We report regularly on our progress and measures for sustainability.

A man kneels with his son, who looks into the distance with binoculars, in front of a wind turbine.

Mr. Becks looks thoughtfully through a window with a vertical blind.

In order to ensure the long-term success of the Masterflex Group, lawful and ethically correct business activities have top priority.
Mark Becks, Finanzvorstand der Masterflex SE

Abstract green net, somewhat blurred in the background.

Our Compliance Area

The business activities of the Masterflex Group are characterized by integrity, appreciation and compliance with applicable laws. You can find out more about our Compliance Management System on our websites

Learn more

Two employees stand in front of a flipchart covered with many small pieces of paper on which the ideas for developing sustainable products are written.

Sustainable Management

We act for the long term and take responsibility for our employees, our products and our social environment. Follow our commitment.

Economy

Ecological Aspects

Here you will find all important information on the topics of energy savings, materials and waste avoidance prepared.

Ecological Sustainability

The wall thickness of an extruded tube is measured with the measuring magnifier.

Our Mission Statement

For us, sustainable management means: Weighing up social, ecological and economic concerns again and again and bringing them into a reasonable relationship. We want quality and innovation are important pillars of our corporate philosophy.

To our Mission Statement

Two colleagues from Matzen & Timm stand in the production area and look together at a technical drawing.

Social Responsibility

Committed, qualified and satisfied employees are a very important factor for the holistic implementation of our sustainable corporate strategy.

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Our awards

We are TOP 100 Innovator

As the only innovation competition in Germany, TOP 100 awards 100 medium-sized companies for their innovation management and innovation success. We were particularly convincing in the category "Innovative Processes and Organisation". Around 15 employees work on innovation developments at our company: They test new materials, create antistatic hoses with approval for the food sector or work on "intelligent" hoses and connection solutions under the name AMPIUS®, which we develop together with customers for their specific requirements. This is already the third TOP 100 award for us after 2016.

International Logo Top 100 Innovator Awards 2021

We are World Market Leader

With our listing in the World Market Leader Index of the University of St. Gallen, we are one of the world market leader champions. Across all industries, the term "world market leader" stands for globally active and successful companies with mostly leading technologies and outstanding quality of their products and services. The economist Christoph Müller has developed a strict procedure on the basis of which he draws up the list of world market leaders every year. Anyone who wants to gain a place in the world market leader index of the renowned university must meet these criteria. The Masterflex Group has once again received an award.